1. What types of accommodations do you offer?

We offer a range of stays, including luxury resorts, cozy cottages, scenic homestays, and adventurous campsites across Coorg and other destinations in India.

2. How do I book a stay with Dandeli Tour Planner?

You can book directly through our website, call our support team, or contact us via WhatsApp for personalized assistance.

3. Do you provide taxi services for sightseeing?

Yes! We offer reliable taxi services for airport transfers, sightseeing tours, and intercity travel across our locations.

4. Are bonfires and music allowed at the properties?

Yes! Selected properties, including our cottages and homestays in Dandeli, offer bonfire and music arrangements. Prior booking for such activities is recommended.

5. Can I bring pets to the property?

Some of our properties are pet-friendly. Please check with us in advance to confirm pet policies for your chosen stay.

6. What are the check-in and check-out times?

Standard check-in is at 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out requests are subject to availability.

7. Do you provide meals at your stays?

Yes! Many of our properties offer in-house dining or home-cooked meals. You can also request BBQ setups at select locations.

8. What activities can I enjoy during my stay?

Depending on the location, you can enjoy activities like trekking, plantation walks, bonfires, water sports (in Goa/Dandeli), and sightseeing tours.

9. Do you offer corporate or group booking discounts?

Yes! We provide special packages and discounts for group and corporate bookings. Contact us for details.

10. How do I cancel my booking?

You can cancel your booking by contacting our support team. Refunds (if applicable) will be processed based on our refund policy.

Refund & Cancellation Policy

1. Cancellation Policy:

• More than 7 days before check-in: Full refund (excluding transaction charges).
• 4 to 7 days before check-in: 50% refund.
• Less than 3 days before check-in or no-show: No refund.

2. Early Check-out Policy:

• No refunds will be provided for early check-outs after check-in.

3. Refund Process:

• Refunds (if applicable) will be processed within 7-10 business days through the original payment method.

4. Non-Refundable Bookings:

• Some promotional or discounted bookings may be non-refundable. Please check the terms at the time of booking.

5. Weather & Unforeseen Circumstances:

• Travel Tails is not responsible for cancellations due to weather conditions or unforeseen circumstances (e.g., natural disasters, government restrictions). Rescheduling may be offered based on availability.

6. Changes & Rescheduling:

• Date changes are subject to availability and may incur additional charges.

For any further queries or special requests, feel free to contact our support team! 😊